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For cleaning & maintenance businesses

More regulars, fewer invoices to chase.

Northern Edge installs the proven Back Office system and a trained VA to run it — quotes followed up, regulars rebooked, invoices chased — so the business keeps running smoothly while your teams are out on jobs.

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On the clock

You’re out on a clean when a new enquiry calls. By the time you ring back, they’ve booked someone else.

The one-off

The end-of-lease clean went perfectly. Nobody asked about a regular service, and the customer never came back.

Month end

The work’s done and the invoices went out, but a handful are 30 days overdue with nobody chasing them.

The fix

Every customer turned into a regular, on a steady rhythm.

The same six steps sit behind every job, from the first quote to the rebooking. Reminders and follow-ups run on schedule, and your Edge Operator works the list every day in your words, so repeat work keeps coming without you chasing it.

See the six steps in full
Regular clean rebooked Invoice followed up
Missed calls texted back while your team is on a job
Quotes sent and followed up until the customer decides
Regular cleans and services confirmed and reminded
One-off customers offered a regular service at the right time
Overdue invoices chased politely and persistently
Happy customers asked for a review after the job

Find out what your one-off customers could be worth.

The free audit takes one sitting: your counts, conservative maths, and a report that's yours whichever way you go.

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Backed by the See-It-First Guarantee · Month to month