For trades & home services

The admin done while you're on the tools.

Calls answered, quotes chased and invoices followed up while you do the work you actually quote for. Northern Edge installs the proven Back Office system, and a named Operator runs it.

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Sound familiar?

The admin that follows you from job to job.

Mid-job

The phone rings while you're under a house or up a ladder. By the time you're back at it, they've rung the next name on Google.

From the ute

Quotes typed with your thumbs at 9pm, follow-ups sent from the ute. The week's paperwork, done in the driveway.

The good work

The job went great and the customer was rapt. The review never got asked for, and the invoice waited a week.

The fix

A back office that keeps moving, and a person who runs it.

Every job runs through the same six steps: Never Miss a Lead, Answer & Qualify, Quote & Follow-Up, Book & Schedule, Get Paid, Reviews & Rebook. Your Operator works them every day, using the wording you’ve approved.

See the six steps in full

Missed call texted back Quote chased on schedule

Off your plate

What stops landing on you.

Missed calls texted back within the minute, even when you're flat out on a job

Quotes chased at Day 1, 3, 7 and 14 in your words, until they're answered

Bookings confirmed and reminded, so the diary holds

Invoices followed up on a rhythm matched to your payment terms

One well-timed review request after every paid job

A named Operator working it all daily, backed by your Business Brain

Find out what your missed calls cost.

Talk Dom through what happens when the phone rings mid-job. Your written Blueprint shows how every one of those calls gets answered.

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Backed by the See-It-First Guarantee · Month to month · Run from Northern NSW