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For trades & home services

The admin done while you're on the tools.

Northern Edge installs the proven Back Office system and a trained VA to run it — calls answered, quotes chased, invoices followed up, while you do the work you actually quote for.

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Mid-job

The phone rings while you're under a house or up a ladder. By the time you're back at it, they've rung the next name on Google.

From the ute

Quotes typed with your thumbs at 9pm, follow-ups you meant to send from the ute — the week's paperwork done in the driveway.

The good work

The job went great and the customer was rapt. The review never got asked for, and the invoice waited a week.

The fix

A back office that runs itself, and a person who runs it.

Every job walks the same six steps — Never Miss a Lead, Answer & Qualify, Quote & Follow-Up, Book & Schedule, Get Paid, Reviews & Rebook — on rails, with your Edge Operator working it every day in your words.

See the six steps in full
Missed call texted back Quote chased on schedule
Missed calls texted back within the minute, even when you're flat out on a job
Quotes chased at Day 1, 3, 7 and 14 in your words, until they're answered
Bookings confirmed and reminded, so the diary holds
Invoices followed up on a rhythm matched to your payment terms
The review asked for after every paid job, once, properly
A named Operator working it all daily, backed by your Business Brain

Find out what your missed calls cost.

The free audit takes one sitting: your counts, conservative maths, and a report that's yours whichever way you go.

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Backed by the See-It-First Guarantee · Month to month · Run from Northern NSW